Ten years ago, there was no social media service or platform. Social media has changed the way we work over these last ten years, and conversations with a manager right now already include social media collab tools such as Yammer, Jive and Sharepoint.

Jacob Morgan, author of The Collaborative Organization, a best-selling book about collaboration and social business, points out the following factors which make social media change our working environment. These were shared by him to Vala Afshar of Huffington Post during a Salesforce.com sponsored exclusive event.

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Riaan Aggenbag

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