Tag Archives: Social

Brands’ Social Mentions Gradually Turning Positive in the US

Brand conversations are on the rise on Twitter, and Twitter users who mention brands have an increasingly amplified voice. While the social space no…
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Fortune 500 Companies Become More Social

It's been no secret that some Fortune 500 companies are a little behind the times when it comes to their social media endeavors.…
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19 Reasons Your Social Media Might Not Work Out the Way You Planned

Social media is the most volatile and unpredictable marketing channel we’ve ever seen. Each network is constantly being innovated, redesigned, or updated. It's…
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Social Media Sites Increase Influence in the Search World

If your marketing strategy still doesn't include a social media angle the time to start looking to incorporate one is now. Search through…
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A Social Media Customer Service Win From @DeltaAssist

Moments of greatness often come when we least expect it. Especially when travel and flight delays are involved. I recently found myself in…
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Social Media Use Growing Among Fortune 500 List With 77% Tweeting & 70% On Facebook

An annual report from University of Massachusetts Dartmouth evaluating the social media activity of Fortune Magazine’s Fortune 500 list found that 34 percent of this year’s Fortune…
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Social Media Sites, Search Engines Ranked by Visitor Satisfaction

The American Customer Satisfaction Index (ACSI) has released its annual look at the “e-business” sector, which consists of ratings for social media sites, portals and…
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Search Intent Comes to Social

Consumers using Twitter to express their intent to purchase products is nothing new. For the first time, however, brands can identify people who…
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Social Media can be Used to Drive Online and in-Store Purchases

According to a recent study conducted by Vision Critical, social media strategies can definitely be used to drive sales. There are close to…
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Is the Future of Mapping Social?

My neighbor has run over my last two phonebooks, and rendered them virtually unusable. We share the same driveway, and it appears that…
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